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Voice-to-Document Service Comments & Testimonials

From a partner in a law firm in Texas:
"My initial reaction to Voice-to-document Services was that I would not be interested in any service that eliminated my secretary. I rely on her far too much to be without her, and she has been with me for years. But as we began to use the service, I found quite the opposite result. We never eliminated a personal secretary position - Voice-to-document Services just freed up our existing secretaries to do the non-typing functions they do best. And at least one of our former staff word processors went to work for Voice-to-document Services directly. The service has made our office procedures more efficient than before, and saved us a great deal of money"

From a word processing supervisor with a large firm in New York:
"On those occasions where we have members of our existing secretarial staff call in sick or absent for vacation or other personal reasons, we have traditionally tried to fill the gap with temporary secretarial help. The results were never very satisfactory and were very expensive (temporary help in the City can cost as much as $50.00 per hour). With Voice-to-document Services we have been able to fill these needs on a case by case basis, with experienced and qualified people, with no more advance notice than picking up the telephone. And they are as temporary as the work you require. No advance notice, no four hour minimums, no commitment at all - just one cent per word for the work we need, then they're gone until we need them again."

From an attorney with a small office in Honolulu, Hawaii:
"I have used Voice-to-document Services for almost a year now, and it has changed the entire character of my practice. Because we are a small firm, we have always had to deal with staffing limitations, which were especially troublesome when we had lawsuits with much larger firms with virtually limitless resources. Now, I have an unlimited pool of help available to me 24 hours a day, seven days a week, and I can counter anything the opposition has to throw my way, without delay and without the back-breaking expense of maintaining the full-time staff that would otherwise be necessary to do so."

From a law office administrator in Florida:
"We have twenty-four hour word processing staffing in our offices. However, our attorneys and Paralegals often generate large volumes of dictated mini-cassette tapes from interviews and due diligence in connection with the matters on which they are working and these become backlogged when they are set aside in favor of other, more pressing work. We now send these to Voice-to-document Services as routine matter and they are simply no longer a part of our in-house activities. We have been very pleased with the service, timing and responsiveness in all our dealings with them."

From an attorney in Chicago who travels internationally:
"My practice takes me regularly to Europe and on occasion to Australia. While there, Voice-to-document Services is a very reliable substitute for my home office staff. From anywhere I can access a telephone for dictation and the Internet for receiving draft documents, I can conduct my business very much the same as from my own desk at home. The service has created opportunities and capabilities for me that simple do not exist otherwise."

From a legal secretary from a large firm in southern California:
"Several attorneys from our office were involved in a lawsuit in Alaska, and had to travel there at least a couple of times a month for the last year or so. When they were there, they simply could not arrange adequate and skilled help for the matters they had to address while there. They were calling our offices and trying to dictate to their office staff, sometimes into their voice mail, then having document drafts FAXED or delivered via courier, with unsatisfactory results. Once we found Voice-to-document Services, they had an unlimited staff available to them, anytime day or night, with all their formats, case headings, standard document forms, etc, at their disposal and the problem simply went away. No one else could have done for us what they have done."